Cottage Uptown / Chattanooga

Do Not Stay Here Positive: Absolutely nothing. Negative: DO NOT STAY HERE. My family didn't end up staying because of the reasons below. When you first walked in you were greeted with a horrible musty odor. I was traveling with seniors and children and we couldn't even stay at the property because it's a health and safety hazard. There was mold in both bathrooms and when I messaged the property manager about it he said he was getting a new shower curtain sent by Walmart, expecting me to touch the mold infested curtain and change it out. They also told me to make sure the air purifier was turned on, acting like that was going to change the cleanliness of the place. The kitchen was horrible and dirty. The coffee pot still had coffee in it and dried grounds from who knows how long. The stovetop had gunk caked on and you wouldn't want to put any food in that fridge. The downstairs shower was moldy as well. Things that didn't have to deal with health but safety that made the property horrible was the driveway that was covered in poison ivy in one side. One wrong turn or parking break error your vehicle would go down the hill. The back deck was covered in tree debris, so even if we stayed and wanted to enjoy the deck, you couldn't because of the amount of stuff on the deck. Lastly, when I brought this up through booking, they state that when they brought this up to the property manager, they would only refund me 25 percent because they felt they did enough to provide other accomodations and maintenance. First, they never offered other accommodations and I had to find my family two hotel rooms quickly for their health and safety. Second, it is appalling if they think providing maintenance includes telling me to turn on an air purifier and for me to remove and replace a molded shower curtain. The most interesting thing is it is managed by someone who also is part of a cleaning service, Life Maid Easier. Pretty ironic when a cleaning service can't even make sure their property is clean.

Do not recommend this property. Positive: We did not stay at this property. I have lots of photos and explanation as to why. This will only allow 4 photos. Negative: It was nasty. No parking. I will include photos. The mattresses were dirty. The entire property was dirty. Dirty spider covered staircase,Moldy shower in basement, Stains on Couch, peeling paint and dirty stained windows. Deck is rotten. . Lots of improvements and details about the property need updating including new photos.

Positive: Property was lovely. We enjoyed our stay. The bedding was very comfy!

Our stay was comfortable and we enjoyed our family time. Plenty space for the 3 of us and our baby. It an get a little n Positive: It was cozy and clean. Negative: The steps are scary going up and down to the basement. It could be a safety issue if not careful but overall it was a pleasant place to stay in. Only one vehicle can park at the property. No parking really.